New Patients

Finding a new dental office can often be a challenge. Fortunately, Tennyson Lake Dental in Plano, Texas can satisfy all your dental needs. Below, you will find an overview of what to expect from your first visit to our dental office.

Appointment Reminders

It can be easy to forget when you scheduled a dental appointment but now we will remind you with an Appointment Reminder via email or text message.  And if it's your first visit, we'll be happy to provide driving directions. Just click on the link below to let us know how you'd like to be contacted. We'll do the rest!

Appointment Reminder Consent Form

Download the release of records consent form.

Records Release Form

Paper Work

You have the option of completing the new patient paperwork prior to your first appointment to ensure an expedient visit. Click the following link to download our new patient forms:

New Patient Form.

Making Appointments

To schedule an appointment, call our dental office at 972-378-3601 so that our staff can assist you in finding a day and time that is available and convenient for you. 

Brushing and Flossing

Brushing and flossing before the appointment will help Dr. Hidalgo properly examine your teeth with efficiency and ease.

Full Disclosure

It’s crucial that your complete and accurate medical and dental history is disclosed on your first visit. And don't worry, there is no need to be embarrassed if you haven't flossed as often as you should or if you have some habits that affect the state of your teeth. Dr. Hidalgo's only concern is helping you achieve a healthy, beautiful smile and the more he knows about you, the better he is equipped to provide an accurate diagnosis and treatment plan.


It's perfectly normal to feel anxious before going to your first appointment. We just want to remind you that we are here to help you achieve the smile you deserve and work with you to maintain excellent oral health. We are here for you and will do everything we can to make your visit as stress-free and beneficial as possible.

At the Dental Office

When you arrive at Tennyson Lake Dental please notify our receptionist so he or she can inform Dr. Hidalgo. After all the necessary paperwork has been submitted, a member of our staff will greet you for your consultation.

Your Health History

Before the dental exam is performed, talk to Dr. Hidalgo about your health history. This will give him insight about your oral health and underlying causes of present issues, if any. Please have a list of all medications ready for a photocopy.


An x-ray image is the most effective tool we use to diagnose problems that are not easily visible. These include tooth decay, abscesses, impacted teeth and jawbone damage. The details x-rays provide could make all the difference for your overall oral health. Our dentist may also recommend a panoramic radiograph. Panoramic radiographs provide a complete visual of your jaws, which helps in pinpointing any damage to your jaw bone.

Comprehensive Exam

We recommend a comprehensive exam for all our first-time patients. You can look at this as a “get to know you visit”. In our quest to provide you with a personalized plan for lifetime care based on your goals, timeline, and budget, we will evaluate your current dental health in detail.

A full exam includes:

  • An oral cancer screening with our Velscope
  • An exam for gum disease or its warning signs
  • A tooth exam for decay, cavities or damaged fillings
  • A jaw joint and bite exam
  • A thorough cleaning followed by a polishing that leaves your teeth feeling as good as they look

Also, a complete set of x-rays about once a year provides us with the most accurate picture of the health of your facial bone structure as well as any decay that may be developing in the hard-to-reach areas between your teeth.

Our hygienists will also take photographs of your mouth for a long-term record. With these photos, you can see your mouth the way we see it. These photos allow us to see healthy areas as well as areas that may need attention so that we can prevent more complicated problems before they occur. Communication is vitally important in a doctor/patient relationship and these photos will help us provide a comprehensive treatment plan that meets your specific needs and is as unique as you are.


Dr. Hidalgo may recommend you get a professional teeth cleaning. Dental cleanings are meant to remove stains that normal brushing just can't handle. Also, during this cleaning session, our hygienist will remove accumulated plaque from outside and in-between the teeth. After a thorough cleaning, your teeth will be polished leaving your mouth fresh and your teeth feeling silky smooth.

Disease Prevention/Recommendations

After your treatment is over, our dentist may recommend products that help prevent future dental issues and ensure that your oral health is always at its best. Recommended products include

  • fluoride toothpastes and mouthwashes that help prevent cavities
  • sealants
  • a dental care kit

Final Questions

Should you have any questions or doubts, please don't hesitate to ask Dr. Hidalgo or any member of our team. As in all relationships, communication is the key. We are here to serve you in your needs and desires for the overall health of your mouth and teeth. We are your advocates for optimal oral health!

Treatment Plan

Once the comprehensive exam and x-rays are complete, Dr. Hidalgo will provide you with solutions to your dental problems. Through a comprehensive treatment plan, we can resolve the problems that are adversely affecting your smile. Since each treatment plan is developed based on your specific goals, timeline, and budget it is imperative that we are clear about your expectations from the start.

Scheduling the Next Visit

After you have completed your exam and discussed your personalized plan for excellent oral healthcare, there is one equally important step left. Maintaining your dental health is as important as taking care of your immediate needs and we are looking forward to a long, rewarding relationship with you as our newest patient.  So, we'll help you schedule your next appointment based on Dr. Jay's recommendations and your availability.  Lastly, you can make any necessary payments or if applicable, consult with our office staff regarding your dental insurance plan.